Privacy and Security Policy

All services provided in our store are owned and operated by our company, HİDRODOS PROSES ÇÖZÜMLERİ LTD ŞTİ, registered at the address: Mansuroğlu Mah. 286/3 Sokak No 14B, Bayraklı, İzmir.

Our company may collect personal data for various purposes. Details regarding how personal data is collected and protected are outlined below.

Collection of Personal Data

Our store collects certain personal information (such as names, surnames, company details, telephone numbers, addresses, or e-mail addresses) directly from members through the membership process or the completion of various forms and surveys on our store, as necessitated by the nature of the business.

Campaigns and Notifications

Our company may periodically send information regarding campaigns, new products, and promotional offers to its customers and members. Members may choose whether or not to receive such information during the initial sign-up process; this preference can subsequently be modified in the account information section after logging in, or by using the link provided in the notification messages received.

Security of Personal Information

Personal information transmitted electronically by our members to our store—whether via the store itself or during the confirmation process conducted via e-mail—will not be disclosed to third parties outside the scope and purposes defined in the "User Agreement" established with our members.

Use of IP Addresses

Our company records and utilizes members' IP addresses to identify system-related issues and to resolve any problems that may arise regarding the services provided. IP addresses may also be used to identify users in a general manner and to gather comprehensive demographic information.

Credit Card Security

Our company prioritizes the security of credit card holders who shop on our sites. Your credit card information is not stored in our system in any way.

SSL Security

Credit card information used during a purchase is encrypted via the 128-bit SSL (Secure Sockets Layer) protocol—independently of our shopping sites—and transmitted to the relevant bank for verification. The transaction proceeds once the card's validity is confirmed. Since no card-related information is viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.

Mail Order Security

Any identity and credit card information you send to our company via the mail-order method will be stored in accordance with privacy principles. This information is retained for 60 days to address potential disputes and is subsequently destroyed.

Third-Party Websites and Applications

Our store may provide links to other websites within its own site. Our company bears no responsibility for the privacy practices or content of sites accessed via these links.

Exceptions

In the limited circumstances specified below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy":

To comply with legal obligations imposed by competent legal authorities—such as laws, decrees having the force of law, regulations, etc.; To fulfill the requirements of the "Membership Agreement" concluded between our store and its users;

For the purpose of an investigation or inquiry duly conducted by competent administrative or judicial authorities;

In cases where providing information is necessary to protect the rights or safety of users.

E-Mail Security

Never share your credit card information in e-mails sent to our store. Information contained in e-mails may be viewed by third parties, and our company cannot guarantee the security of such information.

Browser Cookies

Our company may use cookies to collect information about users visiting our store. Cookies are used to facilitate your navigation of our website and to store your preferences.

Our company may amend the provisions of this "Privacy Policy" at any time. Changes to the policy become effective immediately upon publication on the site.

Contact Information

You may send an e-mail to hidrodos@hidrodos.com for any questions or suggestions regarding our privacy policy.

Company Name: HİDRODOS PROSES ÇÖZÜMLERİ LTD ŞTİ

Address: Mansuroğlu Mah. 286/3 Sokak No:14B Bayraklı, İzmir

E-mail: hidrodos@hidrodos.com

Tel: +90 232 520 83 93